At avorarecovery.com, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your information in compliance with the General Data Protection Regulation (GDPR) and applicable data protection laws.

By using our website, placing an order, or contacting us, you agree to the practices outlined below.

This website is operated by:

4 Dots Wellness Ltd


133, Arch. Makarios Ave., Limassol 3085, Cyprus


Email: support@avorarecovery.com


Website: www.avorarecovery.com


VAT and registration number: [Insert]

We are the data controller of the personal data collected via this website.

We may collect and process the following personal data:

​

• Identity data: Name, email address, phone number

• Order data: Shipping and billing address, purchase history

• Payment data: Processed securely via third-party gateways (we do not store full card details)

• Technical data: IP address, browser type, device, location, cookies

• Communication data: Emails, contact form submissions, support requests

We only use your personal data when legally permitted and necessary.

Purposes include:

​

• Fulfilling and delivering your order

• Sending order confirmations and shipping updates

• Responding to your questions or support requests

• Improving our website performance and customer experience

• Sending service-related emails or product updates

• Managing returns, refunds, or warranty claims

• Complying with legal obligations (e.g., tax, accounting)

We do not use your data for automated decision-making or profiling without consent.

We process your data under the following lawful bases:

• Contractual necessity - to process and deliver your order

• Legitimate interest - to improve our services and communicate with you

• Legal obligation - to comply with laws (e.g., invoicing)

• Consent - for optional communications like newsletters (you may withdraw at any time)

We retain your data only for as long as necessary for the purposes for which it was collected, including:

• Up to 7 years for tax and legal reporting (orders, invoices)

• Until you unsubscribe from our mailing list (marketing)

• Up to 2 years for customer service or warranty communication

When no longer needed, your data is securely deleted.

We use cookies to:

• Enable website functionality

• Analyze traffic (Google Analytics)

• Improve user experience

By using our site, you consent to cookie use as described in our Cookies Policy.

You can control cookies via your browser settings.

We only share your data with trusted third parties, and only when necessary:

• Shipping providers (e.g., DHL, GLS) for delivery

• Payment processors (e.g., Stripe, PayPal) for secure transactions

• Email providers for customer communication

• Analytics tools (e.g., Google Analytics) for website insights

We never sell or rent your data. All service providers are GDPR-compliant and contractually bound to protect your data.

Some of our third-party providers may store or process data outside the EU. When this occurs, we ensure adequate safeguards are in place (such as Standard Contractual Clauses) to protect your rights.

You have the following rights under GDPR:

• Access - request a copy of the personal data we hold

• Correction - request that we fix inaccurate data

• Deletion - request erasure (“right to be forgotten”)

• Restriction - ask us to limit processing

• Objection - object to specific types of processing

• Data portability - request transfer of your data to another provider

• Withdraw consent - at any time for non-essential processing

To exercise any of these rights, email us at support@avorarecovery.com. We will respond within 30 days.

We implement appropriate technical and organizational measures to secure your personal data, including:

​

• Encrypted website (SSL)

• Secure payment gateways

• Access controls and data minimization

Our website may contain links to external websites or platforms. We are not responsible for their privacy practices. Please review their privacy policies separately.

We do not knowingly collect data from individuals under the age of 18. If we become aware that we have collected such data, we will delete it immediately.

We may update this Privacy Policy from time to time. The latest version will always be posted on this page, with the “Effective Date” at the top.

If you have questions about this Privacy Policy or how we handle your data, please contact:

📧 support@avorarecovery.com


📍 4 Dots Wellness Ltd, Limassol, Cyprus

If you believe we have not handled your data lawfully, you may also file a complaint with the Cyprus Data Protection Authority or your local EU supervisory authority.